Delete your Rentzu account
You can delete your Rentzu account and its data at any time, either in the app or by email.
Option 1: In the app (immediate)
- Open Rentzu and sign in.
- Go to the Account tab.
- Tap Delete account, enter your password, and confirm.
Your account is deleted right away and you are signed out.
Option 2: By email
If you can't use the app, email [email protected] from the email address on your account with the subject "Delete my Rentzu account". We confirm the request and delete the account within 7 days.
What gets deleted
- Your account: email address, name, and password.
- Every workspace where you are the only member, including its properties, units, tenants, income and expense records, recurring rent, depreciation entries, and generated reports.
- Any pending verification or password-reset codes.
What is kept
- Workspaces shared with other members stay available to those members; you are removed from them.
- Subscription and payment records held by Google Play or Stripe follow their own retention rules. Deleting your account does not cancel a store subscription. Cancel it in Google Play first.
Questions? Email [email protected].